Frequently Asked Questions
Find answers to common questions about our home care services
How do I get started with care services?
Simply fill out the contact form or call us to schedule a free, no-obligation in-home consultation. We'll assess your needs and create a personalized care plan.
What areas do you serve?
We serve Alberta including Airdrie, Calgary, and surrounding areas. Contact us to confirm service in your area.
How are your caregivers selected?
All our caregivers undergo thorough background checks, reference verification, and extensive training before being matched with clients.
What is the cost of care services?
Costs vary based on the type and level of care needed. We offer competitive rates and can discuss payment options during your free consultation.
What types of care services do you provide?
We offer a wide range of services including personal care, medication management, skilled nursing, dementia care, respite care, and specialized care for chronic conditions. Our services are tailored to meet each client's unique needs.
Can I choose my caregiver?
Yes, we work with you to match you with a caregiver who best fits your needs, preferences, and personality. We prioritize compatibility and can make adjustments if needed.
What happens if my caregiver is unavailable?
We maintain a team of qualified caregivers to ensure continuity of care. If your regular caregiver is unavailable, we'll provide a suitable replacement who is familiar with your care plan.
Do you provide 24/7 care?
Yes, we offer flexible scheduling including 24/7 care, overnight care, and hourly visits. We can accommodate your specific schedule and care needs.
Are your services covered by insurance?
Coverage varies depending on your insurance plan. We can help you understand your coverage options and work with your insurance provider. We also accept private pay.
How quickly can care services begin?
We typically can begin services within 24-48 hours of your initial consultation, depending on your specific needs and availability.
